Large hospitality groups and hotel operations face unique challenges: maintaining brand consistency across locations, meeting complex compliance requirements, managing diverse teams, and delivering exceptional guest experiences at scale. IC Global Consulting brings senior-level operational expertise to help you strengthen systems, improve performance, and scale with confidence.
How we support hospitality groups
Multi-property operations
Standardizing operations across properties while allowing for local adaptation. We help you build systems that ensure consistency without sacrificing flexibility.
Compliance & food safety
Managing complex food safety protocols, allergen programs, and regulatory requirements. We design systems that protect your brand and keep your operation audit-ready.
Leadership development
Training general managers, operations leaders, and department heads to execute at the level your brand requires. We develop leaders who can maintain standards under pressure.
Expansion support
Opening new properties or acquiring existing operations. We provide the operational infrastructure and leadership support to scale successfully.
Common challenges we solve
- • Inconsistent execution across properties, with standards varying by location or leadership
- • Difficulty managing food safety compliance at scale, particularly across multiple jurisdictions
- • Leadership turnover creating operational gaps and loss of institutional knowledge
- • Rapid expansion outpacing operational capability and training infrastructure
- • Guest experience suffering due to operational friction or undertrained teams
What you can expect
We begin by understanding your operating model, brand standards, and growth objectives. Then we identify the operational gaps that are limiting performance or creating risk.
Our work typically includes operational assessments, system design, leadership training, and ongoing execution support. We work alongside your team to implement solutions that fit your culture and deliver measurable improvements.
You'll work directly with senior consultants who have managed large-scale hospitality operations and understand the realities of your business.