Built on Experience.
Driven by Results.
IC Global Consulting partners with hospitality and food & beverage organizations to solve complex operational challenges and drive sustainable growth.
Our Story
IC Global Consulting was founded to address a gap in the hospitality and food & beverage consulting market: the need for advisors who understand not just strategy, but execution in complex, real-world operating environments.
Too many consulting firms deliver recommendations that look good on paper but fail in practice. We take a different approach. Our work is grounded in over 25 years of hands-on leadership experience across multi-unit operations, enterprise hospitality programs, and high-risk regulatory environments.
We've built food safety and allergen programs for global cruise operations. We've designed training systems that scale across thousands of team members. We've guided leadership teams through operational transformations, new market entries, and crisis response.
This experience shapes everything we do. We don't just advise, we partner with our clients to design systems that work, train teams to execute them, and provide the accountability structures needed for lasting change.
Leadership
Isai Coca, MBA-HRM
Founder & Principal Advisor
Isai Coca is a senior hospitality and business executive with over 25 years of global experience across food & beverage operations, culinary leadership, food safety, and enterprise program development.
He holds an MBA in Human Resource Management and formal training in Culinary Arts and Foodservice Management. His career includes leading fleetwide food allergen and special dietary programs for a global cruise line, designing training frameworks for multi-unit hospitality brands, and advising executive teams on operational risk and performance improvement.
Isai's work bridges hands-on culinary operations and executive-level strategy, allowing him to design solutions that are practical, scalable, and sustainable in real operating environments.
Our Approach
Experience-Led
Our recommendations come from years of doing the work ourselves in complex operating environments.
Execution-Focused
We design solutions that teams can actually implement and sustain without disrupting operations.
Results-Driven
We measure success by outcomes: improved performance, reduced risk, and sustainable growth.
What Sets Us Apart
Deep Operational Experience
We've held leadership roles in the environments we now advise. We understand the realities of multi-unit operations, regulatory compliance, workforce management, and operational complexity.
Enterprise-Level Expertise
Our background includes designing and implementing programs at scale across global operations, multiple jurisdictions, and diverse teams.
Practical, Scalable Solutions
We design systems that work in real operations, not just in theory. Our solutions are built for execution, accountability, and long-term sustainability.
Senior-Level Advisory
When you work with IC Global Consulting, you work directly with senior leadership. No junior consultants, no handoffs, no disconnect between strategy and execution.
Who We Work With
We partner with business owners, executives, developers, and leadership teams across the hospitality and food & beverage industries. Our clients share a commitment to operational excellence and sustainable growth.
