Operating multiple locations introduces complexity that single-unit businesses never face: maintaining consistent standards, training distributed teams, managing remote leadership, and ensuring every location performs to brand expectations. IC Global Consulting helps multi-unit operators build the infrastructure, systems, and leadership capability required to scale successfully.
How we support multi-unit operators
Standardization frameworks
Creating operational playbooks, standard procedures, and systems that ensure consistency across all locations while allowing for necessary local adaptation.
Operational audits & assessments
Evaluating performance across your portfolio to identify gaps, inconsistencies, and opportunities for improvement at individual locations and system-wide.
Leadership development programs
Training general managers, district managers, and regional leaders to execute your standards and drive performance across their assigned locations.
Performance management systems
Establishing KPIs, reporting structures, and accountability mechanisms that give you visibility into operations and drive continuous improvement.
Common challenges we solve
- • Wide performance variance across locations with no clear understanding of root causes
- • Standards degrading as you scale because systems don't exist or aren't enforced
- • Leadership turnover creating operational chaos and loss of institutional knowledge
- • Corporate team spending excessive time firefighting instead of driving strategic improvement
- • New location openings outpacing your ability to train and support teams effectively
What you can expect
We assess your current operational infrastructure to understand what's working and where the gaps exist. Then we design systems and training programs that fit your business model and culture.
Our work includes developing operational playbooks, training your leadership team, establishing performance metrics, and providing ongoing support as you implement changes across your portfolio.
You'll work with consultants who have managed multi-unit operations and understand the complexities of maintaining standards at scale.